Road Users Reporting Other Road Users Misbehavior, How's my driving? Call 44nnnnnnnnnn Options

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As is usual every morning, I manage to gather a multitude of idiots. I never know who they are, but being as we are so close, I think I owe it to them and their families to attend their funeral.

Here is a sanitised copy of what I sent out this evening.

Dear Sir or Madam,
"Company Name", registration number "xxnn xxx".
I would like to report one of your coach drivers for tailgating my vehicle on the M4 in poor rain conditions.
The incident occurred on 17 April 2012, around 07:50 - 08:00. I was travelling east between junctions 12 (A4) and 8/9 (A404). I was in the middle lane and noticed the coach was very close to the rear of my car. I could not move into the inside lane due to congestion, the outside lane was also full. I couldn't accelerate to increase the gap because if I did, I would have been tailgaiting myself. I switched on my fog lights to warn him, but he simply moved closer!
After a short time, he moved into the inside lane and attempted to undertake me.
In my opinion, this 'gentleman' should be severely reprimanded. If you wish to call me, then I can be contacted on "my phone". If I am unable to answer immediately, please leave a message or text me to call back.
Yours
"Me"


This is a huge problem, how best to reduce it?