Registration woes, More difficult than it should be Options

[Claude]

The pinned thread "Important! New rules and regulations" states "From today, anyone who has registered will be able to post their thoughts and views straight on to the new forum".

Great, I thought, as I registered then validated my e-mail address.

I tried to post but was faced with an error message. Not to worry, I'll wait until tomorrow, perhaps things update overnight.

Tomorrow came and still my posting privileges were denied. OK, I'll read the Help content and see if something becomes more clear. Alas, no joy.

I tried to contact a moderator via PM, however, this action was also unauthorised, resulting in the same error.

As a last resort I clicked on the Contact an Administrator link, which generated an e-mail to the address donotreply@... No surprises it was bounced back. Grrrr.

I called the NWN switchboard for advice was eventually put through to a very helpful gent called Martin, who approved my posting rights.

Perhaps my experiences could be used to improve the registration process:
- Re-word the pinned thread and mention the fact that you can't post until your registration has been validated and approved
- Ensure the Contact an Administrator link provides a valid e-mail address

Hopefully these comments will be seen as constructive and some good can come as a result.

[GMR]

The pinned thread "Important! New rules and regulations" states "From today, anyone who has registered will be able to post their thoughts and views straight on to the new forum".

Great, I thought, as I registered then validated my e-mail address.

I tried to post but was faced with an error message. Not to worry, I'll wait until tomorrow, perhaps things update overnight.

Tomorrow came and still my posting privileges were denied. OK, I'll read the Help content and see if something becomes more clear. Alas, no joy.

I tried to contact a moderator via PM, however, this action was also unauthorised, resulting in the same error.

As a last resort I clicked on the Contact an Administrator link, which generated an e-mail to the address donotreply@... No surprises it was bounced back. Grrrr.

I called the NWN switchboard for advice was eventually put through to a very helpful gent called Martin, who approved my posting rights.

Perhaps my experiences could be used to improve the registration process:
- Re-word the pinned thread and mention the fact that you can't post until your registration has been validated and approved
- Ensure the Contact an Administrator link provides a valid e-mail address

Hopefully these comments will be seen as constructive and some good can come as a result.

I know a few people who tried to register but were rejected; even though they had valid emails. One of them tried two or three times before they were eventually accepted. You are guilty until you prove you're innocent. As you had to by ringing NWN's switchboard.

[Simon Kirby]

You are guilty until you prove your innocents.

But at least there isn't a spelling proficiency test.