QUOTE (JeffG @ Jul 26 2009, 06:08 PM)
I realised today another advantage that Waitrose has over Sainsbury's - clean cutlery in the restaurant.
I can explain this, when cutlery goes through an industrial dishwasher, it is heated up to a high temperature so that bacteria is killed, it should then be left to air dry, which in hard water areas leaves spotmarks on it. This can give the impression that the cutlery is unclean. However some places like to wipe these off, normally with a cloth that get's used for wiping
everything which leaves the cutlery shiny, but covered in whatever bacteria was living on the cloth and therefore not that clean.