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Newbury Today Forum _ Random Rants _ Registration woes
Posted by: Claude May 20 2013, 11:07 AM
The pinned thread "Important! New rules and regulations" states "From today, anyone who has registered will be able to post their thoughts and views straight on to the new forum".
Great, I thought, as I registered then validated my e-mail address.
I tried to post but was faced with an error message. Not to worry, I'll wait until tomorrow, perhaps things update overnight.
Tomorrow came and still my posting privileges were denied. OK, I'll read the Help content and see if something becomes more clear. Alas, no joy.
I tried to contact a moderator via PM, however, this action was also unauthorised, resulting in the same error.
As a last resort I clicked on the Contact an Administrator link, which generated an e-mail to the address donotreply@... No surprises it was bounced back. Grrrr.
I called the NWN switchboard for advice was eventually put through to a very helpful gent called Martin, who approved my posting rights.
Perhaps my experiences could be used to improve the registration process:
- Re-word the pinned thread and mention the fact that you can't post until your registration has been validated and approved
- Ensure the Contact an Administrator link provides a valid e-mail address
Hopefully these comments will be seen as constructive and some good can come as a result.
Posted by: GMR May 20 2013, 03:59 PM
Great, I thought, as I registered then validated my e-mail address.
I tried to post but was faced with an error message. Not to worry, I'll wait until tomorrow, perhaps things update overnight.
Tomorrow came and still my posting privileges were denied. OK, I'll read the Help content and see if something becomes more clear. Alas, no joy.
I tried to contact a moderator via PM, however, this action was also unauthorised, resulting in the same error.
As a last resort I clicked on the Contact an Administrator link, which generated an e-mail to the address donotreply@... No surprises it was bounced back. Grrrr.
I called the NWN switchboard for advice was eventually put through to a very helpful gent called Martin, who approved my posting rights.
Perhaps my experiences could be used to improve the registration process:
- Re-word the pinned thread and mention the fact that you can't post until your registration has been validated and approved
- Ensure the Contact an Administrator link provides a valid e-mail address
Hopefully these comments will be seen as constructive and some good can come as a result.
I know a few people who tried to register but were rejected; even though they had valid emails. One of them tried two or three times before they were eventually accepted. You are guilty until you prove you're innocent. As you had to by ringing NWN's switchboard.
Posted by: Simon Kirby May 20 2013, 08:24 PM
Dear Admin
Is it really this hard to create an account? This Forum is an incredibly valuable platform in a town that is hostile to free-speech, and personally I would just love to see this forum thrive. It's difficult enough encouraging Newburians to join up and express themselves, so I'd hope that the registration process was as simple as possible. The other place is moribund, and we've been pretty quiet around here lately too, so would it be possible to look at Claude's experience and see if anything can be done to make it easier to register, because it would be dire if the NewburyToday forum dwindled to nothing as well. Maybe you could promote the forum in the paper a bit more too, maybe drum up a few more forumistas for us?
Thanks.
Posted by: Simon Kirby May 20 2013, 08:28 PM
But at least there isn't a spelling proficiency test.
Posted by: motormad May 20 2013, 10:30 PM
I agree with Simon.
Posted by: GMR May 21 2013, 03:43 PM
That depends on what you say I said and what I actually said.
On a serious note; that depends if you rush your reply or take your time.
Posted by: Simon Kirby May 21 2013, 06:43 PM
Hmm, I don't think Admin has seen us. We need to attract their attention: motormad?
Posted by: JeffG May 21 2013, 08:00 PM
Why don't you just report your post?
Posted by: Simon Kirby May 21 2013, 08:13 PM
Do we know that e-mail address is monitored? Anyroad, I thought we could be more creative...
Posted by: admin May 23 2013, 11:36 AM
One and all, Admin has seen the post!
Like every forum, we are under constant attack from spammers trying to join the site which clogs our validation queue. We will sort this/or have something new in place in the next couple of days.
And yes, the rules and regs should be re-worded.
In the mean time, stick with us please and keep on 'debating!'
Posted by: Claude May 23 2013, 11:54 AM
Thank you 
Posted by: Nothing Much May 23 2013, 12:03 PM
Nice reply....
Does Admin mean meantime or mean time. The latter in Wiki is all Greek to me.
"Nevertheless, many skewed distributions are best described by their mean – such as the exponential and Poisson distributions."
A bit of frog jumped in there.
Gotta keep the Spelling Police busy.
ce
Posted by: motormad May 23 2013, 04:15 PM
Like every forum, we are under constant attack from spammers trying to join the site which clogs our validation queue. We will sort this/or have something new in place in the next couple of days.
And yes, the rules and regs should be re-worded.
In the mean time, stick with us please and keep on 'debating!'
Why don't you change the archaic way and simple answer on the registration form with something easier that bots can't be programmed to answer..
Posted by: Simon Kirby May 23 2013, 05:30 PM
Like every forum, we are under constant attack from spammers trying to join the site which clogs our validation queue. We will sort this/or have something new in place in the next couple of days.
And yes, the rules and regs should be re-worded.
In the mean time, stick with us please and keep on 'debating!'
Thanks Admin.
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