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> Registration woes, More difficult than it should be
Claude
post May 20 2013, 11:07 AM
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The pinned thread "Important! New rules and regulations" states "From today, anyone who has registered will be able to post their thoughts and views straight on to the new forum".

Great, I thought, as I registered then validated my e-mail address.

I tried to post but was faced with an error message. Not to worry, I'll wait until tomorrow, perhaps things update overnight.

Tomorrow came and still my posting privileges were denied. OK, I'll read the Help content and see if something becomes more clear. Alas, no joy.

I tried to contact a moderator via PM, however, this action was also unauthorised, resulting in the same error.

As a last resort I clicked on the Contact an Administrator link, which generated an e-mail to the address donotreply@... No surprises it was bounced back. Grrrr.

I called the NWN switchboard for advice was eventually put through to a very helpful gent called Martin, who approved my posting rights.

Perhaps my experiences could be used to improve the registration process:
- Re-word the pinned thread and mention the fact that you can't post until your registration has been validated and approved
- Ensure the Contact an Administrator link provides a valid e-mail address

Hopefully these comments will be seen as constructive and some good can come as a result.
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Simon Kirby
post May 21 2013, 06:43 PM
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Hmm, I don't think Admin has seen us. We need to attract their attention: motormad?


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JeffG
post May 21 2013, 08:00 PM
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QUOTE (Simon Kirby @ May 21 2013, 07:43 PM) *
Hmm, I don't think Admin has seen us. We need to attract their attention: motormad?

Why don't you just report your post?
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Simon Kirby
post May 21 2013, 08:13 PM
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QUOTE (JeffG @ May 21 2013, 09:00 PM) *
Why don't you just report your post?

Do we know that e-mail address is monitored? Anyroad, I thought we could be more creative...


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admin
post May 23 2013, 11:36 AM
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QUOTE (Simon Kirby @ May 21 2013, 09:13 PM) *
Do we know that e-mail address is monitored? Anyroad, I thought we could be more creative...


One and all, Admin has seen the post!
Like every forum, we are under constant attack from spammers trying to join the site which clogs our validation queue. We will sort this/or have something new in place in the next couple of days.

And yes, the rules and regs should be re-worded.

In the mean time, stick with us please and keep on 'debating!'

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