Service at Tesco Options

[HJD]

Has anyone else noticed the lack of open checkouts at the Pinchington Lane Store just lately. Last Saturday there were queue's of up to 4 trolleys at each till, & also this afternoon it was almost as bad. What happened to their 'No more than 2 people in a queue' rule.
According to inside information from an employee it's because they trying to run the store with the minimum of staff. Yet there are often groups of 3 or 4 men in suits with enough time to stand around scratching their a r s e s.
Get your act together Tesco's there are plenty of people thinking of taking their custom elsewhere.

[theone09]

I remember when the new store opened where Comet was, the manager said no one would queue. How is that possible when they normally only ever have 1 or 2 tills open!

[GMR]

I've also noticed the decline in service at Tesco's stores.

[Exhausted]

I've also noticed the decline in service at Tesco's stores.

Seeing that you park in their car park, what about Sainsbury, they have self checkout.

[GMR]

Seeing that you park in their car park, what about Sainsbury, they have self checkout.

I am quite happy with Sainsbury's service. And the staff are more friendlier.

[HJD]

I am quite happy with Sainsbury's service. And the staff are more friendlier.

Think i might try Sainsbugs again, i haven't even been in there since the refurb. It will also save me a couple of quid parking fee on my Saturday morning trip in to the town.

[Rosewinelover]

Has anyone else noticed the lack of open checkouts at the Pinchington Lane Store just lately. Last Saturday there were queue's of up to 4 trolleys at each till, & also this afternoon it was almost as bad. What happened to their 'No more than 2 people in a queue' rule.
According to inside information from an employee it's because they trying to run the store with the minimum of staff. Yet there are often groups of 3 or 4 men in suits with enough time to stand around scratching their a r s e s.
Get your act together Tesco's there are plenty of people thinking of taking their custom elsewhere.

Don't think about it, take your custom elsewhere...I did a long time ago!

[Biker1]

Anyone seen that new Mary Portas show?

Some good tips on how to deal with poor customer service.

[Rosewinelover]

Anyone seen that new Mary Portas show?

Some good tips on how to deal with poor customer service.

Saw that last week (I think she is brill) but even after watching I could never complain like she said to do as it's just not me. I'm one of the people who moan about it after and never do anything about it (in most cases)

[Biker1]

I could never complain like she said to do as it's just not me. I'm one of the people who moan about it after and never do anything about it (in most cases)

Go on - give 'em h e l l - it's the only way anything will change for the better.

[JeffG]

Seeing that you park in their car park, what about Sainsbury, they have self checkout.

I believe that Tesco have self-checkout as well.

[dannyboy]

I believe that Tesco have self-checkout as well.

You have to be quick though.

[Biker1]

I believe that Tesco have self-checkout as well.

"Unexpected item in the bagging area".
Now THAT'S customer service!

[Strafin]

I have to say I have always found the service in Tesco to be pretty good.

[GMR]

Think i might try Sainsbugs again, i haven't even been in there since the refurb. It will also save me a couple of quid parking fee on my Saturday morning trip in to the town.

I find Sainsbury's a better shop to shop in than Tesco's. But I suppose it is down the the individual.

[wahian]

I was surprised at Tescos, Pinchington Lane, last night at 9PM to find only one young lady on the check out tills. Nice to see they managed to keep at least one till open besides the self-service ones.

[Ziggy]

I too think the service at Tesco's is getting worse. I actually walked out a couple of weeks ago because the queues were longer than you get at Christmas.

[Blake]

I agree, it is going downhill fast.

I have been there at 8pm on a weeknight and a lot of the food you want is not there, like orange juice. AND, its been going on like that for WEEKS now.

Some of the staff at Tesco in other places behave like neanderthals.

Tesco is looking decidedly THIRD RATE.

[Strafin]

I too think the service at Tesco's is getting worse. I actually walked out a couple of weeks ago because the queues were longer than you get at Christmas.

Do you consider a long queue poor customer service then? I don't want to queue for longer than I have to obviously, but waiting a little longer than you would at Sainsbury's is the price you pay for slightly cheaper food.

[Strafin]

I agree, it is going downhill fast.

I have been there at 8pm on a weeknight and a lot of the food you want is not there, like orange juice.

That's the exact reason I stopped going to Sainsburys, but sadly I have noticed this happening recently as well.