This story made me chuckle
http://www.newburytoday.co.uk/2009/old-news-article-10980Basically some guy went to MaccyD and ate "half" his chicken sandwich or something and then found a hair in it, went in and complained. Got offered free food and found this "wasn't acceptable".
Now two things, one - The burger is like £2.49 on it's on so would he like his £2.49 back instead? And secondly, what absolute proof is it, that it wasn't HIS hair? What was he expecting, £20??!
Because yes it could be a hair from one of the spotty yoofs working in McDonalds (although there is a couple of guys on the drive through I am very friendly with, good lads) but likewise it could have been a hair from this middle-aged person - he is 42, says it all really.
Now I hate hair laying around (baths, sinks, burgers, etc) but one thing is that if I found a hair in a burger I would not be like "OMG A HAIR IT'S THEIRS OH MY GOODNESS", I would either pick it out and continue chomping, or go back in and be happy with a replacement meal.
What I would not do is spend ONE HOUR of my time outside the store telling people about a hair in my food.
QUOTE
Following the incident, Mr Harries spent almost an hour stood outside the outlet informing customers of his experience, which he claimed put some people off entering the outlet.
Clearly this guy does not have a wife or kids or infact any sort of friendships whatsoever. It's all very well fighting for what you believe in but no permanent damage was done and as if going to the local rag wasn't enough, he felt it necessary to stand outside moaning at random people? I'd have told him to go home and went in anyway.
There's probably a case for slander as well.
Anyway that's just my take on the situation. An appropriate response would have been enough which a free meal or vouchers or something would have been OK.
Like when people eat a homecooked breakfast, eat lunch at a little cafe, eat a McDonalds for dinner, come 7 or 8pm they have the trots and automatically assume it's McDonalds that has caused their food poisoning, nothing to do with anything else they've eaten all day. Proper idiots.