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> Unecessary, NHS Practice Check in screen change
gel
post Apr 29 2016, 08:03 PM
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TOO MUCH CHOICE:

Why on earth have NHS decided to add to the touch in screen when you arrive at the
practice for an appointment, that you now have to choose English or Welsh.?

Justifiable in (some areas) of WALES, but not England cool.gif
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Simon Kirby
post Apr 29 2016, 08:21 PM
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QUOTE (gel @ Apr 29 2016, 09:03 PM) *
TOO MUCH CHOICE:

Why on earth have NHS decided to add to the touch in screen when you arrive at the
practice for an appointment, that you now have to choose English or Welsh.?

Justifiable in (some areas) of WALES, but not England cool.gif

Blimy, I hope you weren't there to have your blood pressure taken. wink.gif


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Biker1
post Apr 30 2016, 07:34 AM
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QUOTE (gel @ Apr 29 2016, 09:03 PM) *
TOO MUCH CHOICE:

Why on earth have NHS decided to add to the touch in screen when you arrive at the
practice for an appointment, that you now have to choose English or Welsh.?

Justifiable in (some areas) of WALES, but not England cool.gif

Unfortunately we now live in a country where things seem to have gone stark staring bonkers.
There seems little that the minority of straight thinking people who remain seem to be able to do about it so, toi use another irritating modern terminology, just "chill", have a good laugh about it, and let it all wash over you. rolleyes.gif biggrin.gif
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Exhausted
post Apr 30 2016, 01:36 PM
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QUOTE (Biker1 @ Apr 30 2016, 08:34 AM) *
Unfortunately we now live in a country where things seem to have gone stark staring bonkers. There seems little that the minority of straight thinking people who remain seem to be able to do about it so, toi use another irritating modern terminology, just "chill", have a good laugh about it, and let it all wash over you. rolleyes.gif biggrin.gif


My Hungarian friend doesn't speak English so as there are probably more Hungarians than Welsh speakers.......,
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Mr Brown
post Apr 30 2016, 02:56 PM
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I'd love to know what the Practice Manager told 'Gel' when he raised this with them; could you let us know? Buying this kit is actually a local decision as each practice is self managed. I suspect one of the practice staff had a friend in a practice in Wales where this 'private' once off was developed. If we carry on like this that famous medical three letter acronym NFN will mean 'normal for Newbury'.

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Biker1
post May 1 2016, 08:57 AM
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QUOTE (Exhausted @ Apr 30 2016, 02:36 PM) *
My Hungarian friend doesn't speak English so as there are probably more Hungarians than Welsh speakers.......,

Are there any Welsh speakers who can't speak English?
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Berkshirelad
post May 1 2016, 11:28 AM
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QUOTE (gel @ Apr 29 2016, 09:03 PM) *
TOO MUCH CHOICE:

Why on earth have NHS decided to add to the touch in screen when you arrive at the
practice for an appointment, that you now have to choose English or Welsh.?

Justifiable in (some areas) of WALES, but not England cool.gif


I would guess that the software is common to all of England and Wales (Scotland and NI have separate devolved NHS management) and that it is cheaper this way than making/selling/supporting both English and English+Welsh versions.
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Berkshirelad
post May 1 2016, 11:30 AM
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QUOTE (Exhausted @ Apr 30 2016, 02:36 PM) *
My Hungarian friend doesn't speak English so as there are probably more Hungarians than Welsh speakers.......,


Probably not a Welsh is compulsory at all Welsh schools.

So more likely there are more Welsh speakers than Hungarian speakers in the UK
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Simon Kirby
post May 1 2016, 01:19 PM
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QUOTE (Mr Brown @ Apr 30 2016, 03:56 PM) *
I'd love to know what the Practice Manager told 'Gel' when he raised this with them; could you let us know? Buying this kit is actually a local decision as each practice is self managed. I suspect one of the practice staff had a friend in a practice in Wales where this 'private' once off was developed. If we carry on like this that famous medical three letter acronym NFN will mean 'normal for Newbury'.

Internationalisation (or i18n if you like) has been supported by Java from very early on - at least 15 years, and that's not just made it very much easier to support multiple languages but it's made it rather naff to code without at least a thought for i18n even if the project is intended for just English (or whatever), and Java's support has rather driven i18n in other (computer) languages too so writing with at least an eye on i18n is pretty normal and adding support for Welsh, Hungarian, Hebrew, Elvish, etc becomes little more than adding a phrase dictionary.


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On the edge
post May 1 2016, 01:33 PM
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I'm sure that's the case Simon K, is this yet another example of our national decline? We do very little actual coding in the UK these days, so not its surprising we don't get quality system deliveries. It's fit for purpose I'm sure, just as an upturned packing case makes a fit dining room chair. Any old junk is ok for Hunts NHS.


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TallDarkAndHands...
post May 1 2016, 07:24 PM
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QUOTE (Simon Kirby @ May 1 2016, 02:19 PM) *
Internationalisation (or i18n if you like) has been supported by Java from very early on - at least 15 years, and that's not just made it very much easier to support multiple languages but it's made it rather naff to code without at least a thought for i18n even if the project is intended for just English (or whatever), and Java's support has rather driven i18n in other (computer) languages too so writing with at least an eye on i18n is pretty normal and adding support for Welsh, Hungarian, Hebrew, Elvish, etc becomes little more than adding a phrase dictionary.


Are you in the Internet Of Everything World Simon?
Jobwise?
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Simon Kirby
post May 1 2016, 09:06 PM
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QUOTE (TallDarkAndHandsome @ May 1 2016, 08:24 PM) *
Are you in the Internet Of Everything World Simon?
Jobwise?

I was, and I still code a bit. And you?


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TallDarkAndHands...
post May 1 2016, 09:25 PM
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QUOTE (Simon Kirby @ May 1 2016, 10:06 PM) *
I was, and I still code a bit. And you?


Yes. smile.gif
Systems and Data are my tools.
Looking at the New AX with MS at the moment.
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Simon Kirby
post May 1 2016, 09:27 PM
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QUOTE (TallDarkAndHandsome @ May 1 2016, 10:25 PM) *
Yes. smile.gif
Systems and Data are my tools.
Looking at the New AX with MS at the moment.

smile.gif


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Mr Brown
post May 2 2016, 05:58 AM
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So we have a simple public IT system that is severely distressing a user and local expertise that could very quickly put things right?
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Turin Machine
post May 2 2016, 08:04 AM
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Q: Why do programmers always mix up Halloween and Christmas?

A: Because Oct 31 == Dec 25! laugh.gif


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Simon Kirby
post May 2 2016, 09:55 AM
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QUOTE (Turin Machine @ May 2 2016, 09:04 AM) *
Q: Why do programmers always mix up Halloween and Christmas?

A: Because Oct 31 == Dec 25! laugh.gif

"Programmers"? I prefer "code monkey".


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Turin Machine
post May 2 2016, 08:50 PM
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Two strings walk into a bar and sit down. The bartender says, “So what’ll it be?”

The first string says, “I think I’ll have a beer quag fulk boorg jdk^CjfdLk jk3s d#f67howe%^U r89nvy~~owmc63^Dz x.xvcu”

“Please excuse my friend,” the second string says, “He isn’t null-terminated.”

laugh.gif


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On the edge
post May 3 2016, 01:24 PM
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I've just seen my Doctor, checked in at the touch screen instead of joining a large slow queue. No issues, very quick, and yes, just like some cash machines I regularly used, first question was about the language I prefer; there was a comprehensive list. Being typically English, my foreign language skills are woefully inadequate and during my frequent visits to the continent, I'm always grateful for such facilities.

However, I was asked to have a blood test. The Practice now does these itself; a significant improvement. However, only one day a week, so inevitably booked up. So, I can go to the local hospital as usual.; but now told its by appointment only. No trouble, look up on line but can only find a phone number. The phone number menu then gives the 'website' detail'; which is inevitably a nonsense word which I needed to have repeated a couple of times. Eventually log on do the inevitable registration and password stuff then access the system....fully booked all week.

So, gentlemen, it really doesn't matter how clever the code or how whizzy the technology, if the process and service are crap, then the whole thing is a massive fail. Frankly, it's what most 'technologists' fail to appreciate; customers don't actually want code or technology; just effective service.


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motormad
post May 4 2016, 03:53 PM
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QUOTE (Turin Machine @ May 2 2016, 09:50 PM) *
Two strings walk into a bar and sit down. The bartender says, “So what’ll it be?”

The first string says, “I think I’ll have a beer quag fulk boorg jdk^CjfdLk jk3s d#f67howe%^U r89nvy~~owmc63^Dz x.xvcu”

“Please excuse my friend,” the second string says, “He isn’t null-terminated.”

laugh.gif


Hah that's quite a good one.


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