Swift Couriers; Hambridge Lane-Bought item online mid day
Monday from E. Midlands Wholesaler; selected overnight delivery.
E mail from their carrier APC OVERNIGHT, early evening confirming delivery would be by 4pm
Tuesday.Their local partner = Swift Couriers.
By 4.10pm. disappontingly, no sign of package.
Rang Swift, who explained no way they'd reach me that day; am 8 miles from their depot.
However, promised an upgrade of an a.m. delivery, WEDNESDAY; some upgrade
12.10 FOLLOWING DAY; no sign.
Call APC as still showing out on van. Apologetic, but confirmed Swift would have parcel with me by 5pm.
12.10 FOLLOWING DAY, Thursday; no sign.
Call APC as still showing out on van. Apologetic, but confirmed Swift would have parcel with me by 5pm.
12.10 FOLLOWING DAY, Friday; no sign.
Call APC as still showing out on van.
Apologetic, but confirmed Swift would have parcel with me by 12pm.
Finally arrived at 1.45 pm Friday; no explanation from driver at the lost days.Appalling level of service.---------------------------------------------------------------------------------------------------
By contrast item bought from German retailer Wednesday,
arrived Friday morning; thanks
to ParcelForce for the UK leg of journey