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Virgin Media speed problems |
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Guest_xjay1337_*
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Mar 1 2012, 08:40 PM
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Guests
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Join Sky.
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Mar 1 2012, 08:42 PM
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Advanced Member
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Joined: 15-July 11
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My experience in brief:
In early 2010, BT told me I would get 6MB in central Newbury, so I signed up.
Indeed, I had 6MB for about 6 months then it went to 2MB.
After many phone calls and emails, I got a discount on the bill and now get about 3.6MB.
But, if I pose as a new customer, BT tells me max 11MB, average 8MB.
I have asked about Infinity and have been told it is imminent, but no date yet.
At the end of the day, the local loop is managed by BT and they appear to be able to do what they like.
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Mar 1 2012, 09:02 PM
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QUOTE (Vodabury @ Mar 1 2012, 08:42 PM) I have asked about Infinity and have been told it is imminent, but no date yet. That's surprising if you're in central Newbury. I have Infinity now and I am about half a mile from the town centre. You can enter your phone number to check on this page, if you've not done that already.
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Mar 2 2012, 07:12 AM
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Slightly off topic, but I came across the following rather excellent new(ish) thing which I had to watch all the way through, purely in the interests of testing my broadband you'll understand. Rather amazingly it features ce/Nothing Much starting at 2mins 30secs! http://www.youtube.com/watch?feature=playe...;v=JKdLZ9P9RdQ#! Quality stuff, IMO.
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Mar 2 2012, 08:21 AM
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QUOTE (Sherlock @ Mar 2 2012, 07:05 AM) Re. your point, User, is it possible that a throttle applied to a neighbour could also hit me? Probably not, but in many cases you share you broadband connection with a number of your neighbours. It's called a contention ratio, ask your ISP what yours is. Don't forget, if you're interested in Superfast Broadband in Berkshire register your interest here.
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Mar 2 2012, 11:30 AM
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QUOTE (JeffG @ Mar 1 2012, 09:02 PM) That's surprising if you're in central Newbury. I have Infinity now and I am about half a mile from the town centre. You can enter your phone number to check on this page, if you've not done that already. I am outside the town centre and on Infinity. Just tested and 30.3 download, 1.5 upload.
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Mar 2 2012, 12:01 PM
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QUOTE (JeffG @ Mar 1 2012, 09:02 PM) That's surprising if you're in central Newbury. I have Infinity now and I am about half a mile from the town centre. You can enter your phone number to check on this page, if you've not done that already. Have done again today. Am now told available 31 March.
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Guest_xjay1337_*
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Mar 2 2012, 05:22 PM
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Guests
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QUOTE (Sherlock @ Mar 2 2012, 04:51 PM) Meanwhile I'm back at home again and the speed is back down to 5mbps. Fine in the early hours of the morning but it drops right down during the day. Will call round to the neigbours this evening to find out which of them is downloading gigabytes of porn (the only possible explanation). You may share a "connection" but their rate limits will not apply to yours as it's dished out on a per IP basis, or depending on ISP, a combination of Home Router MAC address and IP address. I download Gigabytes of the stuff (and other shows) and I'm fine. What you're experiencing through the day is probably called "fair usage", basically it's ISP's excuse for crap speed during the daytime. That lots of people are using it blah blah blah..
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Mar 2 2012, 06:27 PM
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QUOTE (xjay1337 @ Mar 2 2012, 05:22 PM) I download Gigabytes of the stuff (and other shows) and I'm fine.
What you're experiencing through the day is probably called "fair usage" Thanks but I'm not sure what you mean by fair usage in this context. Do you think I might be exceeding a fair usage limit? I've used a bandwidth monitor for the last few says and I'm averaging about 2gb a day downloaded (and about 150mb a day uploaded) which doesn't seem excessive.
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Mar 2 2012, 07:47 PM
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QUOTE (Sherlock @ Mar 2 2012, 04:51 PM) Meanwhile I'm back at home again and the speed is back down to 5mbps. Fine in the early hours of the morning but it drops right down during the day. Will call round to the neigbours this evening to find out which of them is downloading gigabytes of porn (the only possible explanation). 9.64/1.01. No complaints ever with the service I have
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