QUOTE (Claude @ Apr 2 2015, 03:57 PM)
My laptop has failed to install the latest OS update (Windows 8.1 I think) and now it won't boot up so I need someone to fix it.
Based on your experiences who would you recommend as a trustworty and competent technician?
When you say it won't boot up, what exactly happens? does it partially load and stop?
Any error codes shown? Did the update get interrupted?