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> Difficult to deal with local Tyre Depots, Poor customer service again
gel
post Jan 24 2011, 10:51 PM
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With wife's car suffering no battery power on Friday, I rang around
Saturday morning to get some quotes; this has proved very frustrating.
    Kwik Fit: no batteries listed for the vehicle; even though one battery fits various car makes,
    they had no inclination to help; said I should try Halfords! angry.gif
      Not much choice of good brands on Halfords www sad.gif
        Rang ONE STOP; allegedly open 8-4 on Saturday according to ads; rang 3 times; no answer angry.gif
          Rang Rapid Fit at Gowrings; no answer angry.gif
            Rang Hedley Tyres; they answered quicly, but don't do batteries. unsure.gif ohmy.gif
              Found a phone book ad for E TYRES, a web supplier who comes and fits, claiming 40%
              savings, over normal tyre depots; no answer on the Newbury number shown sad.gif
                Tried their Reading number; "We'll ring back in 2 seconds !" Still waiting. angry.gif
                  Spoke to one in Thatcham who quoted for an unknown make for £120, 2 year guarantee; ah well a benchmark at last. wink.gif

                  I find that there are numerous online supliers, who even with an £8 or £9 delivery charge, are competitive for makes I know (Exide/Varta/Bosch with 4 year Guarantees) & one of these will be my choice. wink.gif
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                  Iommi
                  post Jan 24 2011, 10:55 PM
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                  Did you try Newbury's Motorist Discount Centre?

                  Motorist Discount Centre Ltd
                  Mayors Lane Office Market Street
                  Newbury
                  Berkshire
                  RG14 5DR
                  01635 42015
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                  Exhausted
                  post Jan 24 2011, 11:04 PM
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                  QUOTE (gel @ Jan 24 2011, 10:51 PM) *
                  With wife's car suffering no battery power on Friday.......

                  I find that there are numerous online supliers, who even with an £8 or £9 delivery charge, are competitive for makes I know (Exide/Varta/Bosch with 4 year Guarantees) & one of these will be my choice. wink.gif


                  Obviously you weren't in a hurry to get your car back on the road if you are looking to buy online. Were you looking for a battery or a breakdown recovery by the way. If not, there are loads of battery suppliers, Motor Parts Direct in Hambridge Road or Partco on the faraday Rd Estate for instance.
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                  Biker1
                  post Jan 25 2011, 06:32 AM
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                  QUOTE (gel @ Jan 25 2011, 12:51 AM) *
                  With wife's car suffering no battery power on Friday, I rang around
                  Saturday morning to get some quotes; this has proved very frustrating.
                    Kwik Fit: no batteries listed for the vehicle; even though one battery fits various car makes,
                    they had no inclination to help; said I should try Halfords! angry.gif
                      Not much choice of good brands on Halfords www sad.gif
                        Rang ONE STOP; allegedly open 8-4 on Saturday according to ads; rang 3 times; no answer angry.gif
                          Rang Rapid Fit at Gowrings; no answer angry.gif
                            Rang Hedley Tyres; they answered quicly, but don't do batteries. unsure.gif ohmy.gif
                              Found a phone book ad for E TYRES, a web supplier who comes and fits, claiming 40%
                              savings, over normal tyre depots; no answer on the Newbury number shown sad.gif
                                Tried their Reading number; "We'll ring back in 2 seconds !" Still waiting. angry.gif
                                  Spoke to one in Thatcham who quoted for an unknown make for £120, 2 year guarantee; ah well a benchmark at last. wink.gif

                                  I find that there are numerous online supliers, who even with an £8 or £9 delivery charge, are competitive for makes I know (Exide/Varta/Bosch with 4 year Guarantees) & one of these will be my choice. wink.gif

                                  Digressing here slightly but, in the case of flat batteries, always best to find out WHY the battery went flat.
                                  You may wast your money on a new one if the cause is not the battery itself but some other reason.

                                  If you do need one then, yes agree, MDC are excellent usually and will get you one pronto if they do not have one in stock.

                                  (PS In my experience, whatever you do, do not go to Newbury Tyre & Exhaust).
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                                  Iommi
                                  post Jan 25 2011, 09:30 AM
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                                  NDC will test the old battery for 'life', but in my experience, batteries these days do 'just go'.
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                                  Brewmaster
                                  post Jan 25 2011, 01:41 PM
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                                  QUOTE (Iommi @ Jan 24 2011, 10:55 PM) *
                                  Did you try Newbury's Motorist Discount Centre?

                                  An excellent shop with intelligent and very helpful staff.

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                                  Iommi
                                  post Jan 25 2011, 02:21 PM
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                                  QUOTE (Brewmaster @ Jan 25 2011, 01:41 PM) *
                                  An excellent shop with intelligent and very helpful staff.

                                  That is my experience as well.
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                                  Exhausted
                                  post Jan 25 2011, 05:45 PM
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                                  QUOTE (gel @ Jan 24 2011, 10:51 PM) *
                                  With wife's car suffering no battery power on Friday, I rang around
                                  Saturday morning to get some quotes; this has proved very frustrating.


                                  I find that there are numerous online supliers, who even with an £8 or £9 delivery charge, are competitive for makes I know (Exide/Varta/Bosch with 4 year Guarantees) & one of these will be my choice. wink.gif


                                  So what was your solution in the end and have you got the car back on the road yet.
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                                  Strafin
                                  post Jan 25 2011, 08:37 PM
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                                  I would like to concur that have always found MDC very helpful and good value. I don't know how their prices stack up against the rest, but I always feel I have had a good deal.
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                                  NWNREADER
                                  post Jan 25 2011, 10:17 PM
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                                  What car?
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                                  Biker1
                                  post Jan 25 2011, 10:39 PM
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                                  QUOTE (NWNREADER @ Jan 25 2011, 11:17 PM) *
                                  What car?

                                  Gel's wife's huh.gif
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                                  gel
                                  post Jan 26 2011, 03:12 PM
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                                  QUOTE (Exhausted @ Jan 24 2011, 11:04 PM) *
                                  Obviously you weren't in a hurry to get your car back on the road if you are looking to buy online. Were you looking for a battery or a breakdown recovery by the way. If not, there are loads of battery suppliers, Motor Parts Direct in Hambridge Road or Partco on the faraday Rd Estate for instance.


                                  Thanks for that; yes it started after a charge, but is obviously showing first signs of despair sad.gif(
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                                  NWNREADER
                                  post Jan 26 2011, 06:23 PM
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                                  QUOTE (Biker1 @ Jan 25 2011, 10:39 PM) *
                                  Gel's wife's huh.gif

                                  Doh!!!!


                                  That is 'who's car?'.........
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                                  Biker1
                                  post Jan 26 2011, 09:34 PM
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                                  QUOTE (NWNREADER @ Jan 26 2011, 08:23 PM) *
                                  Doh!!!!


                                  That is 'who's car?'.........

                                  Sorry, must be having a female blond moment! wink.gif
                                  (Oh sorry, that's another thread!) tongue.gif
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                                  NWNREADER
                                  post Jan 27 2011, 04:02 PM
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                                  QUOTE (Biker1 @ Jan 26 2011, 09:34 PM) *
                                  Sorry, must be having a female blond moment! wink.gif
                                  (Oh sorry, that's another thread!) tongue.gif


                                  Interesting thought, and assuming (!) Biker 1 is male...

                                  Does a man thinking he is demonstrating a female trait (allegedly) have a blond or a blonde moment?

                                  From Middle French blond m. / blonde f.,
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                                  Biker1
                                  post Jan 27 2011, 09:01 PM
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                                  QUOTE (NWNREADER @ Jan 27 2011, 05:02 PM) *
                                  Interesting thought, and assuming (!) Biker 1 is male...

                                  Look at my profile!

                                  QUOTE (NWNREADER @ Jan 27 2011, 05:02 PM) *
                                  Does a man thinking he is demonstrating a female trait (allegedly) have a blond or a blonde moment?

                                  From Middle French blond m. / blonde f.,

                                  Whoaaa! Only a joke! rolleyes.gif
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                                  Strafin
                                  post Jan 29 2011, 03:57 PM
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                                  Wow! Are you that chick laying on the bike??
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                                  NWNREADER
                                  post Jan 29 2011, 06:03 PM
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                                  QUOTE (Biker1 @ Jan 27 2011, 09:01 PM) *
                                  Look at my profile!


                                  Whoaaa! Only a joke! rolleyes.gif

                                  And responded to in the same mindset.


                                  Back to the subject, my sons battery failed without warning while out this afternoon. A push start and trip to Halfords, new battery purchased and fitted for £70. I really cannot complain at the price or the service.... And they had a good looking range on the shelf.
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                                  Biker1
                                  post Jan 29 2011, 07:32 PM
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                                  QUOTE (Strafin @ Jan 29 2011, 04:57 PM) *
                                  Wow! Are you that chick laying on the bike??

                                  Ha!.......... If you look closely (I know it's a small pic.) you will see that the chick is not a real one and is actually part of the bike that you sit on!
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                                  NWNREADER
                                  post Jan 29 2011, 07:56 PM
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                                  QUOTE (Biker1 @ Jan 27 2011, 09:01 PM) *
                                  Look at my profile!


                                  Aaaah, but as we all know, what someone says on here, in a letter, etc, is not always the truth.

                                  I think you are Councillor Stansfield....
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