Amazon deliveries, Now lumbered with Amazon Logistics Options

[gel]

Anyone else suffered incompetence at hands of the new Amazon Logistics delivery service;
this is their new in house service, that's being rolled out across country??

Web chat rooms show high level of dissatisfaction, and it seems it now surpasses one of
their other (current?) carriers YODEL for incompetence/indifference.
Users complained for years about them but Amazon carried on regardless.

I ordered 1 CD on Friday, advised delivery would be Monday.
Mon. morning e mail from Amazon confirming del'y that day; postie comes at lunchtime,
no CD.
E mail around 1400, saying Amazon had failed to deliver; wording is unclear, as it doesn't
actually say they had attempted a physical delivery, just that they'd failed, which er was true
I see in order tracking details, its being done by he new Amazon Logistics.
Nearest depot I could find was Oxford, though Tracking Info shows it's out
for delivery from Bristol.
E mailed Cust Serv saying no one apart from R Mail had been.

Tuesday, same routine; e mail 1st thing saying would be delivered later; another after lunch saying they'd failed.

Amazon then refunded £1.49 p+p

Wednesday, same morning e mail, and anonymous white scruffy van appears 1.15pm with CD,
and package covered in multiple stickers by Amazon Logistics; shortly after another e mail,
saying they had been unable to deliver.

Doesn't tie in with their claim to trying to be world's most customer centric company!

I'm sure their cost from R Mail for 1 CD is a fraction of what we'd pay, but obviously
some Finance wallah sees a few pence saving by not using them.

[Andy Capp]

I believe the courier service is down to a number of agents, and not necessarily Amazon, as it were. I have, however, heard they have increased their charge for the Prime service to include video streaming, whether you want it or not, that has annoyed a number of people I know.

[GMR]

I believe the courier service is down to a number of agents, and not necessarily Amazon, as it were. I have, however, heard they have increased their charge for the Prime service to include video streaming, whether you want it or not, that has annoyed a number of people I know.

It may annoy a number of people, but I doubt it will stop people using them. Their prices are still good and easy to use compared to the shops.

[Andy Capp]

It may annoy a number of people, but I doubt it will stop people using them. Their prices are still good and easy to use compared to the shops.

Well two people I work with have cancelled their Prime subscription.

[GMR]

Well two people I work with have cancelled their Prime subscription.

Two people I know had a sex change, however, I can't see everybody following them. We can always find people who buck the trend; but one swallow doesn't make a summer.

[Andy Capp]

Two people I know had a sex change, however, I can't see everybody following them. We can always find people who buck the trend; but one swallow doesn't make a summer.

That'll be you and your boyfriend then.


It's all very well all you people cooing over services like Amazon, but there is an unhealthy side to all this, as are things like supermarkets taking over retail.

[GMR]

That'll be you and your boyfriend then. It's all very well all you people cooing over services like Amazon, but there is an unhealthy side to all this, as are things like supermarkets taking over retail.

Then I would have said one person I know, including myself; but I didn't.




I agree (with your second sentence), however, it could be just the evolution of society and retail. We, as people, don't like changes. They are seen as a threat. On the subject of Amazon I heard an interview with the creator and he said somewhere along the line something will come to replace Amazon. He then said "I hope it isn't in my life time." Nothing is safe; even the big companies.