QUOTE (Ozzy @ Jun 18 2010, 10:43 AM)
It says a lot for estate agents and what they get away with unless someone stands up to it.
In the letter the TDS said that usually they would not award the landlord any money for cleaning or gardening.
I would advise anyone to challenge their landlord / estate agent about returning deposits. The process is really simple and the TDS usually sides with the tenant.